Mr. Brooks. I have had Chevy's for years. A 1997 2/4 ton. Put over 230,000 miles. Had a 2004 Impala over 60,000 miles wihtout a problem. and currently
a 3/4 Diesel. Love the truck. A lot of friends have had similar luck. Goint
back into the 80's they were very poor quality. But alas all American made cars and trucks during that era were poor. But today they rival all other makes. - Jim
There are a lot more Ford, and Chevy dealers than there are Toyota dealers, so you will see more Ford and Chevy dealers go out of business than Toyota or Honda dealers.
Just off the top of my head I can think of a half dozen Ford dealers within a 25 mile radius of where I live and only 1 Toyota dealer.
I'm a Ford man but have owned Chevys. I don't think Chevy makes a crappy car, just more self loathing by the American car buying public if you ask me. Anything Japanese - good, anything German - good, anything American - bad. Wonder if they feel the same about the Bataan death march, or the Nazi death camps?
I'm convinced I could urinate into a wine bottle, cap it and put a French label on it and half the people on this website, would sample it and tell me how much better it is than any domestic US wine.
Me. I ain't driving no Jap or German car. Yeah you can tell me how much better they are, but out of respect to my Dad who manned a water cooler machine gun on Makin, Saipan, and Okinawa I ain't driving one. He had nightmares till the day he died. And my uncle who we just buried last week, and I just found out he had liberated a couple of Kraut concentration camps during the war. Well you won't see me in a BMW.
Nobody bitched and complain about the Ford and Chevys that saved our a$$ during the big one.
Yeah, I'm drunk right now, but it takes a lot of alcohol to convince me I'm worthy to live up to the legacy of my Dad, and Uncles.
We had 3 of the biggest dealers in the Valley close in one day a few months ago, I'm not sure anyone misse's them or even noticed that they closed ... They were Chevy dealers by the way ... WPT ... (YAC) ...
This is what I came to work for on January 8th 2008 to find...but, I knew it was coming. In our case, there were several factors working against us, but the number 1 cause was mismanagement. The owner gave the dealer to his idiot Son, who had this belief that everybody was making too much money. Soon, he began screwing with KEY management (especially in the sales department) and the managers soon left....and took their top performers with them. We went from selling around 400 units per month (you have to sell at least 110 to turn a profit) to 20 in just 3 years.
The secondary major cause for our demise was Ford's "Blue Oval" program, which was forced upon the dealership network (a long complicated matter, which I won't get into at this point). This Blue Oval program in part forced the dealership network to remodel the dealerships street front and sales floor at an average cost to the dealership of 5 million dollars (which was convieniently loaned to the dealership through Ford Motor Credit).
At the time (around 2000), this seemed to be a pretty good plan, because everyone was making stupendous amounts of money, so it could be sustained (apperantly indefinately). But, to make a long story short, things started going south shortly after that major Firestone tire recall (and a FLURY of others that followed!) which put a lot of public focus on Ford's shotty business ethics and mediocre quality of the time.
Soon, many dealerships could not pay Ford back the loans implemented by the Blue Oval program and Ford was found holding properties that were plumeting in value at an incredible rate (they're still stuck with most of them).
This is the Cliff Notes version....it's actually quite a bit more complicated.
I like every other American don't want to see anybody fail. However I have been in the car repair industry for 35+ years, I believe there are several reasons the big 3 are having MORE problems than Asian Car companies. When things were good they didn't listen to the consuming public. They used us as a beta site MANY time to see if new technologies and ideas would work, if it was successful than good. But if they designed a looser and you were one of the unlucky ones "oh well sorry bout your luck" I.E. Vega, Caddy 4100 engine, Oldsmobile Diesel, and the list goes on and on. I think one of the wonderful things about Our Country ( until recently) was capitalism which allows the market to choose winners and looser's. When we elect to allow the socialist system to do so, it will encourage mediocre results as can be seen in many other socialist society's. Remember the Yugo!!
Just my worthless .02
Gotta put in my $.02 worth, we currently have 3 Chevy's & 1 Ford, with Ford being the newest one, all Chevy's are the 4.3 v6. One truck has over 200,000, don't know as speedo. broke at 212,000 next one s10 blazer 4wd about 160.000 3rd one s10 blazer 4wd, 104.000, all have had regular service (oil changes etc. I do these myself) all still running on 5w30. Ford is a class C. camper with which we also tow a car (s10 blazer) it has v10 & Ford recommends 5w20. Drove it on vacation from Ga. to Az. this past July towing Blazer & got 8 to 8 1/2 mpg (at $4
.25 per gal. OUCH). So I sure have to wonder what some people expect???? Ross Puls
Blame the fat cats running the Auto companies: they sat on their ass eating at the famed Chop House in Detroit and watched the world go by. Simple: they didn't build cars/trucks that we the people wanted to buy!
This was the 2nd time they screwed up;do you remember the Arab Oil embargo when we had to line up for gas and we had 11% unemployment in 1980?Do you remember how the auto companies fell asleep at the switch? What did they do: they sold us the famous gas V8 w/ sleeves and called it a diesel,they sold us the great high mileage V8 that would run on 4 cylinders to save gas,they sold us cars that fell apart in 5 midwest winters, they sold us cars that were recalled 5-6 times in 4 years,the famous GM Suburban that had the same bad transmission for 5 model years before they redsigned it!
All of this crap is because the auto companies have been mismanaged.People are not stupid and most people are not living in 1944!
What good does it do you if the guy down the street gets laid off? I see a lot of people always bashing the factory guys and I thing that most of that is out of jealousy. Yeah, many of them did pretty well and made a lot of money....BUT, they SPEND a lot of money!
I think that the Service Manager plays an important role in forming consumer opinions on the dealership (as representative of the manufacturer) and more importantly, the product itself. All manufacturers have problem areas in their products. How these issues are resolved, if the problems are resolved, if the problem is ignored, if the problem is denied, and most importantly, how the customer is treated; all functions of service. Once the car is purchased, the service writer represents more than just an interface between the customer and the mechanic.
If an issue is quickly dealt with and the customer feels that he is being treated fairly, life goes on without ruffled feathers. If, on the other hand, we are treated poorly in the service department, we tend to blame the entire dealership, the service technicians, and the manufacturer in general. All of this leads us to form a poor opinion of the product. A simple part fails; service is poor; we lower our opinion of the car, and by inference, the entire manufacturer’s product line.
Dealerships are working through some difficult times. Those that provide optimum service, and have tucked some cash backed for a rainy day will survive.
If you own a GM product and have enjoyed good luck with your vehicle you are the exception rather than the rule. Just ask any of the miilions of GM owners who have had to have there engines rebuilt at their cost because of the poor quality of GM suppliers, As example, Dex Cool Antifreeze great way to have the gaskets in your engine disovle in 30 k or less. Let's not dsicuss transmisson fluids and engines that are in spec br\urning a quart of oil every 1,000 miles. GM has built and continues to produce shit from a quality standpoint !
Saturday is the last day for a Dodge dealer in Front Royal, VA that's been in business for over 25 years. Apparently they could not survive during the downturn.
I have Toyota's and cannot find an honest Toyota dealer with a decent repair shop. I've used all three within a 50 mile radius and everyone of them was overpriced and, in one case, a cheat. Luckily I have a local foreign car repair shop one mile from my house. He orders Toyota fluids for me for things like transmission fluid changes.