I need to send mine in for service with insurance. What's better to use, UPS or FedEx? I heard FedEx insurance is useless and they never pay out. Anyone have experience with getting lost packages paid out via insurance?
UPS where I live has just gotten silly. A large sign is posted at the counter, that appears to have been written by a 3 yr old with a crayon, says:
ALL packages must remain open for inspection prior to shipping.
I told the lady at the desk I have carefully packed my shipment to prevent damage. She said they would still have to open it for inspection. My reply.."no way". Thanks but I will try somewhere else. Went to Fed-Ex and shipped in 2 minutes with no problems (at a higher price however).
p.s. In defense of UPS...might be some sort of Homeland Security crap.
Avoid UPS like the plague (which is too bad b/c the guys at my local UPS hub are usually very friendly and helpful when I go there to pick up a package). Fedex or USPS are usually a tossup, I've had good luck with both. Fedex is usually a cheaper unless you send your firearm "Registered", but that takes a little extra legwork in packaging (all seams have to be sealed with brown kraft paper tape, no plastic tape or shiny paper tape).
Marks experience w/ Fedex being more expensive is the first time I've ever heard of fedex costing more than UPS for the same service level and insurance. UPS is ALWAYS the highest cost when I check shipping charges.
I agree with hunter44, USPS. Check the price of registered mail. Depending on value, it is sometimes cheaper than priority and more secure. Base price is higher but the insurance rate is lower on registered. Registered requires tape that will absorb ink so no plastic tape.
I have used only UPS and have had no problems with them (approx. 60 guns). The only item I received damaged was a scope mounted on a rifle. The person sending the gun put it in a box with no padding on top and shipped it. It even was bulging out the top of the box. Well needless to say it took a hit and broke the back lens housing off the scope at the threads. Had the shipper put in a claim for the value of the scope ($315.00). UPS verified the damage with the FFL holder it was shipped to. Two weeks later the FFL holder called and said he had my check. Done deal.
I had to open up my package for UPS clerks to verify that my gun was unloaded, when I was shipping a rifle to a FFL a few weeks ago. Before that, they never had requested for me to open up the box for them to inspect prior to shipping it.
I actually just shipped my gun back to the manufacture last week. I went in to FedEx to ship it and they told me the only way they ship firearms is overnight which with the insurance I wanted would cost me like $163. I took it to UPS and shipped it standard ground fully insured for $37. For me UPS it is.
Personally I would get a policy from another source such as Sportsman's Insurance Agency. If your gun is expensive you can't buy enough from UPS or FedEx as far as I know to cover it. I use FedEx after having a local mailbox etc. location being taken over by UPS. The lady's attitude toward shipping guns changed overnight once her store name changed and I could not help thinking it could have been a corporate "talking to" she received. I had shipped many guns there before without a hassle until it was a UPS store. I as usual showed her the gun in it's case with barrel removed and she recoiled almost in horror and asked me "is it loaded?" I closed the case and walked out and found a FedEx place down the road and shipped it hassle free.
I have shipped guns with both UPS and Fed Ex (Fed Ex is slightly cheaper), insurance is $.90 per hundred on declared amount (never been told there is a limit) ... Fed Ex will tell you it has to go Priority Overnight but you can just tell them no it don't its going from and to and FFL that 4 day ground is fine and they drop that right away ... I always ask the buyer to notify me when they get the package and do the same with Fed Ex and UPS, the buyers only tell me they recieved it when I ask, which I already know from the notification from the carrier ... I always ship from an FFL to an FFL so that might make the difference ... I never had a problem with either tracking system or had to file a claim so that part I do not know about ... WPT ... (YAC) ...
I shipped my KS-5 with the good ole United States Postal Service. Priority mail. Package went form Seattle to Pennsyvania in less than 40 hours from the timw I left the post office until it was delivered in one of the snow strorms back there in December. The price was $15.00 cheaper than UPS and the service was friendlier. Just my 2 cents