My neighbor has a refrigerator that has the condenser on the bottom, underneath. The back is a blank steel plate. That plate is very cold to the touch, far below room temp. Really refrigerated level of cold. I did some internet research and other people have seen this same thing in their own units. The experts say if it isn't collecting water vapor it is normal. The thing runs a full 50% of the time. I think there is something wrong with the insulation when the outside of what is intended to be an insulated cold box is darn near as cold as the interior. I can't but think the heat that is being extracted from the interior is making a short trip right back in via the back plate. Does anyone know if this condition is considered normal?