I own one also and would agree with Tom, although as of yet, I have had no trouble with the primer feed. I have loaded about 10,000 rounds on mine so far. Customer service has been great, and parts and shipping have been free, even wad guide fingers. It loads beautiful factory looking ammo with accurate powder and shot drops. I would recommend this loader even with its few quirks. I own two Ponsness Warren, a Mec, and the RCBS, all have their little annoying issues once in a while! Mike