I have bought a lot of things from MidwayUSA and still like doing so but you guys are right about their shipping charges. I can see the "handling charge" on orders under a certain amount but the shipping charges are just rude!
I did the math one time for a purchase of 1,500 lead handgun bullets from MidwayUSA and another Missouri firm, Missouri Bullet Company. The difference in total delivered price for the same quantity of the same weight, style and size bullets was enough to prompt me to write a letter to MidwayUSA president Larry Potterfield, the gist of which is pasted below.
"I have always been loyal to MidwayUSA, seldom checking prices anywhere else. One of the reasons for that has been your prompt and reasonable shipping – two business days via UPS Ground. But a few weeks ago, I was about to order 1,500 lead handgun bullets and thought that $20.26 for shipping was a bit high so I checked with Missouri Bullets and found a substantial difference in both shipping costs and the actual bullet prices. As the two enclosures illustrate, I saved $57.23 by buying from MBC.
"Then this past Tuesday, I was ordering some dies but balked at a shipping cost of $9.49 for that combination of UPS and USPS, which always seems to take forever. I certainly wasn’t going to pay over $15.00 to have a box of dies sent to me via UPS Ground, so I called your customer service line to inquire about USPS Priority Mail and was told you do not offer it. The person with whom I spoke couldn’t say why but was unable to provide me with more affordable shipping alternatives so I bought the dies locally. Perhaps a review of your shipping options is in order and I’ll bet you could turn a profit with Missouri Bullets while offering your customers lower prices."
Given Mr. Potterfield's customer-comes-first advertising, I honestly was surprised that I never received a reply. But I continue to patronize them for items I am not certain will do what I want them to, as their return policy is very generous.
Ed