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Discussion Starter · #1 · (Edited)
So I did a Google search for recoil pads for my Citori trap gun.

I came across a link to Pachmayr's Decelerator recoil pad. Said that is was a pre fit for the Citori and since I had used Pachmayr's grips for a number of my handguns I thought it was just what I was looking for so I ordered one.

It arrived today and I immediately noticed that it said Browning Citori Field Grade Stock and I knew I was in trouble.

I called their customer service number and explained to the gal that this recoil pad wasn't going to work for me and asked what I needed to do to return it.

As she was looking up my account she said that they were specially priced and were not returnable. I explained that this particular pad was not specially priced and wished to return it.

Moments later she said let me check and I then heard a couple of beeps and was forwarded to voice mail and was left leaving a voice mail message and as you probably guessed nobody returned my call.

Here's the link to the Decelerator page, it clearly states $44.50 : Pachmayr&reg Pachmayr your primary source for quality handgun grips and recoil pads

Here is the link to there closeout pads and it clearly was not $9.95 : Specials

Lesson learned I suppose for not calling and talking to someone about the pads specifications.

Just don't want to see anybody else get taken by what I consider very poor customer service.
 

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The first red flag should have been "pre fit". You need to be really careful about anything claiming to be "pre fit".

Just say in'. Otherwise, I've had great experiences with Lyman.... other than them being a bit slow in dealings at times.
 

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File a chargeback with your credit card, easier done than said.

Pre-fits are generally a poor replacement for a professional ground and fit recoil pad. More often than not the fit is somewhat close, but nowhere near perfect.
 

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So...which price did you pay? All my Citoris, except the .410 and 28 have after market pads on them, never once has my gun guy just put one on without fitting and grinding.
 

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I think both companies sell excellent products, but.will be dammed if I ever call the company again. Once was enough with the rude bee- octch at Lyman. I buy face 2 face now or thru Midway etc.
 

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Ever since Frank Pachmyr died and the company restructured it's been downhill IMHO. My customer service experience with KickEez on the other hand has been wonderful. Just sayin'.
 
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