I have not paid much attention to who is good at what... but I recently purchased a 28ga 1100. I took my dog on the last preserve hunt (preseve quail hunt) last week and the gun must had a 50% malfunction rate with factory shells. Most coming from mag release problems, failure to eject, and some light strikes.. gun was supposedly sent to Rem by previous owner bla bla bla. I loved the gun and its light weight. Who would you send it to make it reliable.????