[Brad Metcalf]

Seems like we always hear the bad about service, here's the other side.

Broke one of the extractors in my cynergy, shipped it off 10/24/08 to Browning.

Was completely shocked to have it delivered today, no charge!

Hat's off to Browning
Mildot1

 

[Uncle Sam]

Mr. Metcalf........very rare to get that kind of service from those Browning guys. Had many, many experiences as a retailer over the years and most of the time it was a nightmare. Hopefully, it has changed for the better. Glad to hear a good report............Uncle Sam, Pa.

 

[mercedesman1981]

I sense Browning may be trying to turn over a new leaf. I too had excellent service from Browning. I sent an XT back to them that had some problems, along with test targets and findings, then sent a brand new gun back within 45 days.

Mike