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Seems like we always hear the bad about service, here's the other side.

Broke one of the extractors in my cynergy, shipped it off 10/24/08 to Browning.

Was completely shocked to have it delivered today, no charge!

Hat's off to Browning
Mildot1
 

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Mr. Metcalf........very rare to get that kind of service from those Browning guys. Had many, many experiences as a retailer over the years and most of the time it was a nightmare. Hopefully, it has changed for the better. Glad to hear a good report............Uncle Sam, Pa.
 

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I sense Browning may be trying to turn over a new leaf. I too had excellent service from Browning. I sent an XT back to them that had some problems, along with test targets and findings, then sent a brand new gun back within 45 days.

Mike
 
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