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LOL>>>>pats will probably still be a bitch to get ! And forget repairs…..you could wait forever for even the simplest job done half assed by their " trained" technicians ~!

Did I forget untold hours on the phone just trying to get to a real person.

Sadly Beretta is years behind the competition when it comes to parts, repairs, customer service, and new models shooters want not orphan over priced UGB"s


Come On Beretta wake up and smell the coffee…..!
 

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sanremo, you seem to know so much about Beretta, do you shoot one? ever even owned one? Maybe you have had a bad experience, but bad-mouthing on this site won't help you, you need to talk to someone at Beretta who can make a difference.
Leo could have shot any gun he wanted, and he chose Beretta for a reason, actually several reasons, and at the top of the list was dependability. Leo didn't have the time nor patience to be continually having his gun repaired.
 

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Thanks for telling what a lot of us already know Karla...love my DT10s and 682s....I suspect this new plant if legit is just so Beretta can move to a gun friendly state and tell Maryland Adios after they made products produced in the Accokeek facility illegal to sell in their own home state...figured it would happen sooner than later
 

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I've had a lot of different guns, but never had to have a beretta repaired... Of all the Italy guns they seem to be the best bang for the buck..
 

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To kinda get this back on topic...
Beretta chose Tennessee for a lot of reasons. ONE reason that was very important to them is Tennessee's GUN FRIENDLY environment.
Beretta had to open a manufacturing facility in the U.S. to win the DOD contract for the 9mm sidearm(it was a condition of the bid offering). They started out in Maryland. Fast forward to 2014...Maryland has become a very UN-friendly state to gun owners and shooters.
I'm congratulating Beretta for putting their MONEY, and 300 jobs...where their best interests are.
 

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Discussion Starter #8
Shot Beretta for years both low end competition and high end shotguns . Never had many real problems ,but always got it taken care of when needed. Over the years the finish has been the issue for me and I went away from Beretta ,but have come back to their new DT11 . The finish and the feel of the gun has brought me back to their family . Problems will happen time to time ,but getting it repaired in a timely matter ,gets us back to the shooting field. Seeing they are building in a plant ,will bring some jobs and thats good for everyone .
 

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Well, another reason Tennessee was chosen was likely the lower labor rate than some of the more industrial states, such as Michigan or Ohio. But, it's great to see the investment right here in the USA.
 

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trap wife, sorry about Leo, my condolences. At one period I owned 5 390 Beretta's at the same time, great guns….getting parts was a real problem even at the Grand. I had a DT-10 which I shot well and enjoyed til it started opening upon firing…..3 trips to Beretta finally fixed that . My 687 EELL was a gorgeous gun…sadly it developed a failure to fire the second barrel consistently. Calls to Beretta were lengthy and non productive > I finally found a gunsmith in the East who could not only fix Beretta's but supply parts…..what a relief ! Leo was given priority due to his reputation in the shooting community !

I stand behind my statement, Beretta needs to get far more responsive with customer service !!! TRy calling in with out using your clout and Im sure you will experience the same lengthy wait the rest of us common shooters do !
 

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Dear sanremo

You have forgotten the first and second rule.

1. When digging a hole too deep to climb out of, STOP DIGGING.

2. One gets more flies with honey than with vinegar.
 

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I have had the same experience as SANREMO. Seems the thread police pick and choose which topics can have negative comments .
 

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Ty MDJ67……

Seems some also like what they think are pearls of wisdom !

BTW for all the haters ……I liked ALL my beretta's, just disliked the way they treat shooters who require parts and service……Caesar Guerini has learned that service and repairs are of ut most importance to word of mouth new business….I would also reiterate that sentiment for Blaser as well ……both superior rated for parts, service truna around time and they are very easy to get in touch with by phone……I personally never waited very long to speak to a real person at either company ! I don't enjoy being in a phone que for ver and told to leave a number and they will call me back ….Beretta thins a call 3-5 days later builds good custom relations. If it wasn't for Mark Joyce a Beretta rep I would probably still need my pats !

OK enough said ……love beretta just hate the bs they give customers over parts and service !
 

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If Beretta factory service is so great, why, on this forum, are so many people with Beretta issues directed to send their shotguns to Rich Cole INSTEAD of Beretta? Yes Cole's does great work, but there never has been any overwhelming support of Beretta factory service.
 

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Just a little added info...MD Gov OMalley stated in an on camera news interview when asked about Berettas leaving said, and I quote..Its a free country..let them go" I'm sure the 300 Marylanders who will either have to relocate to keep their positions.(at a lower rate I'm sure)or join the folks at unemployment are just loving their Obamas ass wiping governor
 

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The reason people recomend Cole's gunsmithing over Beretta USA is simple, great service and fast turn around. Beretta makes great guns, but when they do need to go to the doctor Cole's in the specialist. Would you go to your family doctor for back surgery?
 
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