I recently bent a primer ram on my P/W 800+. Yes, it was operator error. It was caused by the primer not fully seating in the cup on primer assembly. When I was replacing the ram I noticed that the primer rod was not retracting fully. This caused me to investigate why. The answer was dust and powder build up under the base of the head on the rod. Simple solution was to blow out the dust and powder with air. That allowed full seating of the primer in the cup, so that the ram could pass over without catching on the primer, and bending the hook on the ram. Simple maintenance can stop a lot of frustration. Lesson learned.
Blow out this area with air.
You can do it while in the machine
You can get this canned air at Costco.
I hope this helps some one else not to go through some unnecessary problems. Fish
I hope this helps some one else not to go through some unnecessary problems. Fish