I think the Grand is a superb reloading machine. I bought one of the early ones. Eventually some of the fingers on the wad guide broke off. I called to get a replacement. The lady said sure, then asked if I had replaced this, that and the other thing. I said no, they are not broken. She said they had upgraded those three parts and she was going to send them to me. She urged me to install them even though the original parts still worked. I did.
After 60,000 rounds or so the little spring plungers that hold the hull in were starting to go. I called and asked for two replacements. I was told that since two were going, the rest would soon follow. So I was send an entire replacement set. The gentleman said that since you had to take the plate off anyway, why not replace them all.
I'm well past 100,000 now and it is still going strong. I'm thinking the people complaining about cheap parts abused their machines, or did not adjust them properly. I like mine much better that the MEC and Pacific 366 I previously loaded on. I liked it so much I bought a 20 ga. head for it. Remove four screws, swap heads, tighten and you are back in business with another gauge.