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Thanks Cole inc.

Discussion in 'Uncategorized Threads' started by 682b, Aug 4, 2008.

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  1. 682b

    682b Member

    Joined:
    Jan 29, 1998
    Messages:
    386
    Cole inc. WOW. Their service is great coupled with fast turn around is wonderful. I sent my 682 gold with 682 X barrels in for some service work on a Friday by USPS. They received it on Monday and called me that Thursday asking me how much insurance I wanted for the return shipping by UPS. I received it this morning with first class repairs completed. They even refitted the forend for no charge also. Thanks JIM
     
  2. 391 shooter

    391 shooter Well-Known Member

    Joined:
    Jun 3, 2008
    Messages:
    2,094
    They get an attaboy from me also. Good folks to deal with.
     
  3. Shooting Coach

    Shooting Coach Well-Known Member

    Joined:
    Sep 14, 2006
    Messages:
    8,357
    Location:
    Nashville Tn
    They are the Beretta go-to guys.
     
  4. piranha2

    piranha2 TS Member

    Joined:
    Jan 29, 1998
    Messages:
    62
    Agreed - they are top notch.
     
  5. AJKohler

    AJKohler Member

    Joined:
    Jan 29, 1998
    Messages:
    330
    After I got chewed out over the phone by Cole himself for trying to find out when a barrel selector I ordered would be sent - I had been told it would be sent right out, then two weeks later they told me it wasn't in stock - I wouldn't deal with them again if they were the last place on earth.

    No thank you!

    Tony
     
  6. skeet100

    skeet100 Member

    Joined:
    Jun 3, 2007
    Messages:
    410
    They have done some great work and had good turn around times but I have been cut short on the phone a time or two.

    I would still send a Beretta to them but I would try and not call unless it could not be avoided at all costs. That way I don't get pissed and they don't have to answer my questions.
     
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