1. Attention: We have put together a thread with tips and a tutorial video to help with using the new software. Please take a moment to check out the thread here: Trapshooters.com Tutorial & Help Video.
    Dismiss Notice

OT- Auto service scam

Discussion in 'Uncategorized Threads' started by JLW, Oct 18, 2007.

Thread Status:
Not open for further replies.
  1. JLW

    JLW TS Member

    Joined:
    Jan 29, 1998
    Messages:
    221
    It appears all you saved by buying foreign will be spent on service!-Jerald
     
  2. Capt. Morgan

    Capt. Morgan TS Member

    Joined:
    Aug 27, 2007
    Messages:
    1,061
    It's not a scam since they only "recommend"; it's just aggressive marketing, and American-car dealers commonly do the same thing as foreign-car dealers.

    It's more-or-less common knowledge that new-car dealerships depend on their service departments to support the dealership. They will rarely offer a new buyer the information that the warranty-required service only has to be documented and NOT performed by the dealership. They also depend on the fact that most buyers don't know what the factory-recommended service intervals are or can be easily persuaded to be more cautious about regular maintenance. As for using their oil filter, I always have new cars serviced by independent garages; I just buy a quantity of OEM filters with the car and give them to the servicing garage to use. They're usually no more expensive than a good quality aftermarket filter anyway.

    BTW, I think that VW offers a diesel in it's passenger line.

    Morgan
     
  3. 320090T

    320090T Well-Known Member

    Joined:
    Jan 29, 1998
    Messages:
    3,348
    Location:
    Indiana
    Unless you do your own wrenching, you will not save any money with a Jetta diesel
     
  4. shadow

    shadow Active Member

    Joined:
    Jan 29, 1998
    Messages:
    1,445
    Maybe you should have the same dealer that I do. I recently bought the Mrs a 2006 Lincoln town car. Returned the car to the dealer for regukar service and the bill was $19. She had to wait for a few minutes because the car was still on the wash rack. Company policy is that no car leaves the dealership with out being washed first--no charge. Service included all fluids and filters,tire rotation when needed,tire check for wear,engine diagnosis with that computer thing,check belts and hoses, lubricate, even new heavy paper floor mat covers.

    I'm a happy camper. Way cheaper than Wal-Mart and a hell of a lot better service. They even give us a "loaner" car to drive while they are servicing ours. Nothing like SERVICE like it used to be.
     
  5. JLW

    JLW TS Member

    Joined:
    Jan 29, 1998
    Messages:
    221
    It appears all you saved by buying foreign will be spent on service!-Jerald
     
  6. Capt. Morgan

    Capt. Morgan TS Member

    Joined:
    Aug 27, 2007
    Messages:
    1,061
    It's not a scam since they only "recommend"; it's just aggressive marketing, and American-car dealers commonly do the same thing as foreign-car dealers.

    It's more-or-less common knowledge that new-car dealerships depend on their service departments to support the dealership. They will rarely offer a new buyer the information that the warranty-required service only has to be documented and NOT performed by the dealership. They also depend on the fact that most buyers don't know what the factory-recommended service intervals are or can be easily persuaded to be more cautious about regular maintenance. As for using their oil filter, I always have new cars serviced by independent garages; I just buy a quantity of OEM filters with the car and give them to the servicing garage to use. They're usually no more expensive than a good quality aftermarket filter anyway.

    BTW, I think that VW offers a diesel in it's passenger line.

    Morgan
     
  7. 320090T

    320090T Well-Known Member

    Joined:
    Jan 29, 1998
    Messages:
    3,348
    Location:
    Indiana
    Unless you do your own wrenching, you will not save any money with a Jetta diesel
     
  8. shadow

    shadow Active Member

    Joined:
    Jan 29, 1998
    Messages:
    1,445
    Maybe you should have the same dealer that I do. I recently bought the Mrs a 2006 Lincoln town car. Returned the car to the dealer for regukar service and the bill was $19. She had to wait for a few minutes because the car was still on the wash rack. Company policy is that no car leaves the dealership with out being washed first--no charge. Service included all fluids and filters,tire rotation when needed,tire check for wear,engine diagnosis with that computer thing,check belts and hoses, lubricate, even new heavy paper floor mat covers.

    I'm a happy camper. Way cheaper than Wal-Mart and a hell of a lot better service. They even give us a "loaner" car to drive while they are servicing ours. Nothing like SERVICE like it used to be.
     
  9. halfmile

    halfmile Well-Known Member

    Joined:
    Jan 29, 1998
    Messages:
    15,639
    Location:
    Green Bay Wisconsin
    The dealer is a snake and should be reported to Hyundai America.

    You can get your oil changed anywhere and just have to keep the receipts. Your tires will go to hell soon enough ( original equipment is junk, get Kelly Navigator Gold)and warranty don't mean diddly there anyway.

    The important items here are the reccomended transmission fluid change and the timing belt. The service intervals are spelled out in the book, you should not have to do more than stated. I would ask why they are claiming different than Mfg. states and tell headquarters.

    You will find there are certain things excluded from the warranty at less than the total package stated.

    Brake pads will be excluded at about half the warranty life. They take about 5 minutes each side to replace and you can get them at Auto zone cheap.

    I have a Kia(same parent company) with over 100K on and no real problems. they did screw me on a spark plug lead($28.00) but after a call to headquarters refunded the 100 dollar diagnosis charge. They replaced the radio with one worse than original but I play CD's anyway so who cares?

    The funniest part was when a heat shield came off on the exhaust pipe and they replaced the whole system end to end. I guess that was the only warranty allowed, they could have fixed it with a couple hose clamps.

    Again, the dealer needs to be disciplined. Call better Business Bureau too.

    HM
     
  10. Ken X

    Ken X TS Member

    Joined:
    Jan 29, 1998
    Messages:
    535
    Chatbrat - The diesel Jetta is NOT too small for long trips. I will bet you it has more leg room than your Azera! It has more leg room than any car I have ever owned including big Chevys Pontiacs and Buicks! It is the only car I've ever owned where I don't automaticaly put the seat all the way back, because I wouldn't be able to reach the pedals! You have to try one, and let them show you how to adjust the seat. It is a very comortable car with a huge trunk, and I can get 40-44mpg AND you don't have to drive like an old lady to get it. (Unlike Hybrids you DO have to take it easy with) I can get almost 700 miles on one tank! I have over 68,000 miles on a 2 year old car, have not had one thing wrong with it, and am required to get a $49 synthetic oil change every 10,000 miles! The way it looks now, after I put on about 250,000 miles I will gladly by another one!

    P.S. I drive 100-200 miles to shoots all the time! Thats not a long trip.
     
  11. timb99

    timb99 Well-Known Member

    Joined:
    Jan 29, 1998
    Messages:
    7,328
    Location:
    Shawnee, Kansas, USA
    "also they say we must use their oil filter"

    I think there was a court case many years ago that challenged that. I believe you do not have to use their filter unless there is no other "OEM replacement" quality filter available.
     
  12. BDodd

    BDodd TS Member

    Joined:
    Jan 29, 1998
    Messages:
    3,594
    Have your services done per the owner's manual and anywhere you like but keep good records of the service in case there is a warranty issue along the way. If you can reasonably prove the manual was followed, you're good to go.....Bob dodd
     
  13. CalvinMD

    CalvinMD Well-Known Member

    Joined:
    Jan 29, 1998
    Messages:
    9,857
    Location:
    Northeastern MD @ the top o the Bay
    I'm getting a new Jeep soon...the Grand Cherokee with the new Turbo-diesel..the engine is a Mercedes manufacture,..and yes I am going to do my own oil changes..with synthetic..and I won't visit a dealer for any service I can do myself...supposedly this vehicle has their unlimited drivetrain warranty but I've not read the small print so I'll keep you all in the loop on what I find.
     
  14. Bruce Specht

    Bruce Specht Well-Known Member

    Joined:
    Jan 29, 1998
    Messages:
    5,049
    Location:
    Near but not in chicago
    It is a SCAM as is the mfg recomended service when they charge what they charge! Many car owners follow those recomendations and are being taken advantage of the prices being charged are outrageous. I am ashmed to admit that the industry that I spent my entire working life in is so full of scams. I understand the need to make a living, but over charging for services and selling things that don't need to be sold to people that rely on our honest assement of service needs it is a shame.
     
  15. ec90t

    ec90t Guest

    CalvinMD,

    I wouldn't be so gung-ho about a Jeep with a diesel. The Liberty diesel is a joke and has been nothing but problems for the owners. Since Mercedes has sold off Chrysler, their vested intrest is a little less these days.

    ec90t
     
  16. Capt. Morgan

    Capt. Morgan TS Member

    Joined:
    Aug 27, 2007
    Messages:
    1,061
    <I>""also they say we must use their oil filter"

    I think there was a court case many years ago that challenged that. I believe you do not have to use their filter unless there is no other "OEM replacement" quality filter available."</I>

    I bought a Honda Accord several years ago and when I took it to an independent Honda specialist for warranty-mandated service, he warned me to use the OEM filters because he found that several of the aftermarket filters that are available are prone to leakage. He speculates that the problem is caused by a slight change in the filter pad design by Honda that causes the OEM filter body to bottom against the block before the gasket is fully compressed.

    Since manufacturers would know to update their filters and get them into the pipeline quickly, it is cheap insurance to use the factory filter when possible.

    Morgan
     
  17. richrob

    richrob TS Member

    Joined:
    Feb 8, 2007
    Messages:
    335
    Ken X, any suggestions on VW Diesels? I might be getting a job that requires a 110 mile commute round trip. I was looking into a passat tdi, worth the investment? -Rich
     
  18. timb99

    timb99 Well-Known Member

    Joined:
    Jan 29, 1998
    Messages:
    7,328
    Location:
    Shawnee, Kansas, USA
    Captain,

    I don't doubt what you're saying, but I'd bet that's a one-of-a-kind thing. I have never had, nor ever heard of an aftermarket filter having a problem. I've been changing my own oil since long before I had cars of my own.

    Now, some are better than others, and Fram is probably the worst you can buy, but in general, there's nothing special about OEM filters that make them better than aftermarket.

    Some claim they have o-rings instead of gaskets...so what. Some claim they have an internal check valve that keeps oil in the filter which is better for starting your car. Well, the good aftermarktet filters have those too.

    It's marketing.
     
  19. hmb

    hmb Well-Known Member

    Joined:
    Jan 29, 1998
    Messages:
    9,412
    That comment about the tires being junk is wrong. My wifes Santa-Fe has 91,000 miles on it and the tires are still good. HMB
     
  20. Don S

    Don S Member

    Joined:
    Jan 29, 1998
    Messages:
    287
    They will flush the air in your tires' if you let them.
     
Thread Status:
Not open for further replies.