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O/T Computer Printer Problem

Discussion in 'Uncategorized Threads' started by MTA Tom, Feb 11, 2008.

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  1. MTA Tom

    MTA Tom Active Member

    Joined:
    Jan 29, 1998
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    I had an older (882C) HP inkjet printer hooked up to a desktop computer running XP, SP2. Everything worked fine.

    I want to use it on a laptop, also running XP, SP2. The driver seems to load normally, and the computer recognizes the printer, but whenever I print anything, only the first five or six lines print, and then it quits. I tried spooling and printing direct to the printer, with exactly the same results. There seems to be plenty of free space on the drive.

    Any thoughts?
     
  2. Jerbear

    Jerbear TS Member

    Joined:
    Jan 29, 1998
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    Tom, uninstall the drivers on the laptop and delete the printer in faxes and printers in the control panel.Now go to the above site and download the driver for your printer and plug in the usb cable into the port when asked during installation of the new driver.

    Try that and let us know.

    Jerbear
     
  3. admiral Art

    admiral Art TS Member

    Joined:
    Jan 29, 1998
    Messages:
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    What program are you printing FROM? Word, browser?, eetc.

    Also, have you tried going to: <Start <Printers and Faxes Right click, choose OPEN.

    Find your (882C) HP, right click on that and choose properties. Then choose print test page.

    Hope this helps.

    Oh, also, are you using PCL 5 or PCL 6?
     
  4. jmas

    jmas TS Member

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    Messages:
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    "Are you loading the same driver as on your desktop? It may be that your desktop has an updated driver (HP many times sets up a computer so that it checks and installs updates automatically). If this happened you probably have a different driver on the laptop. Check HP for driver update for your printer and install that on the laptop.

    You can also check to see if you have the same driver on each computer. Go to
    Start - Control Panel - Printers & Faxes - right click on your printer - click on properties - then click on the "about" tab. Check the version on each computer..

    jmas"
     
  5. MTA Tom

    MTA Tom Active Member

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    Thanks!

    I'll try your suggestions tomorrow and let you know.
     
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