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Need help with a new A5

Discussion in 'Gunsmithing' started by Lagrue, Jan 6, 2017.

  1. Lagrue

    Lagrue Member

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    Sep 27, 2015
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    I have 2 new browning A5 shotguns. I purchased these guns at the same dealer about 3 months apart. Both of these guns are 3.5" guns. These guns have different styles of magazine tubes. I have several friends that have these guns. They all have magazine tubes like the one on the left in the attached picture. The one on the right is giving me problems. I can't stick 2 3.5 shells , or a combination of 1 3" shell and 1 3.5" shell into this tube. Upon doing this, something is restricting the follower from sliding on up the tube. The follower will lodge and prevent the spring from applying pressure on the shells preventing it from feeding properly, therefore jamming. My other gun, the spring and follower will come right out upon removing the plug in the end of the tube. No such luck with this one. It hangs up at about 6.5 "Browning is wanting me to send it in with at least a 6 week wait time. Any options of replacing this tube with an aftermarket tube.
     
  2. Stl Flyn

    Stl Flyn Banned User Banned

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    No pictures are shown. Is there a shell restriction plug in the tube?
     
  3. Lagrue

    Lagrue Member

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    IMG_1187.JPG

    No I've taken the plug out of the end of the magazine tube as well as the spring. I then tried to push the follower out the end of the tube by pushing shells through the magazine. The follower hangs up around the 6.5 inch mark at that point it's wedged in there. I have to take a rod and knock it loose from the top
     
  4. Lagrue

    Lagrue Member

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    Even the magazine tube springs are different. The one in the malfunctioning gun is a heavy flat spring. The one in the functioning gun is a thin light spring.
     
  5. Lagrue

    Lagrue Member

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    I talked to customer service about the turn around time. They weren't giving any leeway on it.
     
  6. Lagrue

    Lagrue Member

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    Update on this, may A5 has been at Browning customer service since jan 12, as of today it is still be waiting to be assigned to a gunsmith. Disappointing to say the least, I talked to them yesterday and they wouldn't give me any idea when it was going to be finished. All it needs is a new magazine tube and sent back. I am beyond disgusted. Browning is obviously not what they used to be. We have a kid on our you trap team, his mother is a single mother who scraped up the cash to get this kid a trap gun. He was shooting an 870, he wanted a trap gun for Christmas. She end up with a new Cynergy. After 10 boxes of shells the trigger guard fell off while on the 16 yd line during a shoot. Quality control must not be much anymore.
     
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  7. Ryan301

    Ryan301 Member

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    Oct 8, 2015
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    61
    Location:
    Western PA
    Keep us updated on Browning's fix. The new A5 fits me well but I have seen and shot a couple 3.5" guns that had problems cycling shells (2.75"-3.5") so I did not buy one myself. A friend sent his A5 back to Browning and is waiting to see what can be done with it. I'm not a fan but if you want an inertia shotgun that doesn't need cleaned much, you can't beat a Benelli, even though they are priced ridiculously high.
     
  8. Lagrue

    Lagrue Member

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    I had 2 benellis prior to this gun, both shot very high and left. One was purchased new(M2), one was used(sbe2). The used one was much worse than the new one. While they did cycle everything I put through them, I could not hit anything with them. I finally put them on a pattern board and was shocked. I had a thread on trap shooters last yr. see attached link. The A5 does shoot straight. I love the way they fit and feel I have 2 of them. The a5 will not cycle anything less than a 1 oz load @ 1300 fps. with factory recoil spring. I have trimmed the recoil spring enough that it will cycle the 1200 fps 1 oz load. I will replace with new factory spring before shooting heavier loads. I talked to browning yesterday, they still havent looked at the gun and cant tell me when they will. I explained about how I had sent the Benelli back to the factory and had a 2 wk turn around. Although, they didn't fix it to my satisfaction, they did work on it and send it back. His excuse for this was that Browning is the only company that does all of their repairs in house. He stated that Benelli sends their stuff to mom and pop shops to get fixed. He stated they had gunsmiths working 6 days a week. If that is the case it sounds like they have alot of stuff coming back for repairs. I told him at this point I would love to just have the parts and get a gunmith to fix my gun. He stated that they could do that. I asked this question before I sent it in and they said they could not do that. He is supposed to be sending me the gun back with a new magazine tube. I only live about 45 min. from Rob Roberts in Batesville Ar. I will take it to him to fix it.

    Making poi adjustments?
     
  9. Lagrue

    Lagrue Member

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    As of today, Browning still has my gun. It has been a little over 3 months, after being told it would be a 6 week turn around. I have missed duck season with it and now its pushing turkey season. Over 2 weeks ago, I asked that they send it back to me, with the part to fix it( magazine tube). I told them that I would just take it to a gunsmith and have it fixed. They agreed, and have yet to send it to me. Ridiculous!
     
  10. Lagrue

    Lagrue Member

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    Browning finally sent my gun back to me per my request. Customer service rep told me over and over for 3 months, that the gun was waiting to be assigned to a gunsmith. I requested that it be sent back to me and I would have a local gunsmith fix it. They sent it back to me with the magazine tube removed, but a new one hadnt been installed. Obviously someone had looked at it. I called browning parts dept. and ordered and new magazine tube on 3-18, they informed me that the magazine tubes were on back order. I paid for it and they said it would be shipped when they came in. I would like to ask you guys something, do you think they havent manufactured any A5's since the first of the yr? If they have been manufacturing any they have to have some tubes laying around some where. I will never buy another Browning product. I have a brand new 1500 dollar gun that is nothing more than junk parts
     
  11. Bluegoose

    Bluegoose Well-Known Member

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    That is a sad ending to your post. I truly understand your frustration and anger.
     
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  12. vince totta

    vince totta TS Member

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    That makes me not want to buy browning!
     
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  13. DoubleAuto

    DoubleAuto Well-Known Member

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    Next time use a Browning Factory Authorized Service Center like Midwest Gun Works in Peveley, MO. Much quicker turnaround time.
     
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  14. slic lee

    slic lee Active Member

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    THIS IS MY OPINION -- THEY BROWNING HAVE NO PARTS IN THE USA OTHER THAN THE PARTS AVAILABLE TO PUT THE SHOTGUN YOU HAVE TOGETHER.
    THEY ARE WAITING FOR YOU TO GIVE UP. UNDERSTAND WHAT I SAID.
    TRY AN EXCELLENT GUNSMITH WHO SPECIALIZES IN YOUR GUN.
     
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  15. Lagrue

    Lagrue Member

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    Since they sent my gun back to me with out the magazine tube installed, I have no choice but to send it back and wait until they fix it, however long it may take. I called them back Friday and talked to a Customer service manager . He promised me they would fix it. But couldn't guarantee when. He wasn't aware that the gun was sent back with no tube. It's in the computer as being sent back as received. He said the gun smiths are good, but don't always get everything entered into the computer. He explained that the parts are in Belgium and getting them back into the country is a nightmare and takes along time. He also explained that there is a terrible back order for these guns to dealers and these parts will be used to assemble new guns to fill those orders first before going to service centers. I told him that this gun was defective when it was shipped from the factory. That I should receive a new gun if they can't fix it in a reasonable amt of time. He said he agreed but that isn't the way it worked. I have had this defective gun for a yr now and browning has had my money for a yr, but once the parts make into the states , they will fill new orders first before fixing mine if it comes to that. Basically they have me bent over right now and nothing I can do about it. So Yes by the way, you are right about the parts, but since they took the old mag off, I doubt a gunsmith will be able to get one either. I don't think the tube that was on it was even ment for that specific model.