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Krieghoff International service

Discussion in 'Shooting Related Threads' started by TjayE, May 25, 2010.

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  1. TjayE

    TjayE Member

    Joined:
    Jan 29, 1998
    Messages:
    704
    I need to mention the excellent customer service I recently received from Krieghoff International, Ottsville PA.

    While shooting doubles at an ATA registered tournament (Carney Gun Club, Baltimore, MD) my K-80 failed to cock the upper barrel hammer. I finished the doubles event with another shooters K-gun. Now I am preregistered in a ATA tournament the following three day week end at the Keystone Open and no doubles gun. I called Krieghoff @ Ottsville and told them my story. I talked to Don Baughman, service manger, early Monday morning and Don said they were very busy and his gunsmiths were booked solid for the next two week. After a little discussion with Don, he ask me if I could bring the gun in the next day (Tuesday) at noon. I made the three hour trip to Ottsville and Don (personally) repaired my K-80 during his lunch break. I call that 'Service beyond Customer Expectation'. Thank You Don and Thank You Krieghoff.

    Don gave me a tour of their facilities and I met most of the employees. I was very impressed with their operations. Tom E.
     
  2. oleolliedawg

    oleolliedawg Banned User Banned TS Supporters

    Joined:
    Jan 29, 1998
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    10,124
    Location:
    Northampton PA
    Try that with any other manufacturer!!
     
  3. southjblue

    southjblue Active Member

    Joined:
    Jan 29, 1998
    Messages:
    3,646
    Hard to beat K-Gun service---sjb---
     
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