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how is beretta customer service

Discussion in 'Shooting Related Threads' started by Tron, Jan 16, 2010.

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  1. Tron

    Tron Supporting Vendor Supporting Vendor

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    Well, you backed out the adjuster screws too far, a fairly common mistake. I highly doubt if Beretta will assist you in any way, but good luck.
     
  2. oz

    oz Active Member

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    I have a 687 EELL stock that cracked. I sent it to beretta and it came back in about a week with a NEW stock and forearm. oz
     
  3. acss

    acss Well-Known Member Supporting Vendor

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    isnt BROWNELL'S doing parts and service for them now?-- i'd call them
     
  4. g7777777

    g7777777 TS Supporters TS Supporters

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    Was it a new or used gun?

    Generally their customer service has sucked as far as turn around time goes but one poster above says they helped him right away

    regards from Iowa

    Gene
     
  5. coldtrail

    coldtrail Member

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    I'm with Gene, their customer service sucks! You would have better luck trading your stock for a couple of goats in Baghdad
     
  6. WGB

    WGB Member

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    Used customer service twice in the last 3 years with quick response and no problems.
     
  7. acss

    acss Well-Known Member Supporting Vendor

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    i was just on the beretta usa site-- they now have 4 service centers--see above website
     
  8. Shooting Jack

    Shooting Jack Active Member

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    I ship guns for repair for customers and I have to keep a log of guns shipped and received and I can tell you that the few that I have to send back are normally back in less than three weeks from date of shipment. The same turn around is true for Benelli and Stoeger. Jackie B.
     
  9. AveragEd

    AveragEd Well-Known Member

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    I visited their Accokeek, Maryland sales and service center about 18 months ago and was told by their service manager that they strive for a three-week turnaround unless some obscure part is needed that has to be made in Italy especially for a repair.

    Ed

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