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HAVE A COMPUTER QUESTION!!

Discussion in 'Off Topic Threads' started by senior smoke, Nov 11, 2009.

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  1. senior smoke

    senior smoke Well-Known Member

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    HELLO:
    my mothers computer is routinely being hit with a virus. she just spent money to get it cleaned up and the computer person suggested she use spy bot weekly to clean up her computer, the computer guy downloaded it from the internet and said it is a free download. he also said to use ada ware, and anti spy. once a week i run all 3 of the programs for her, and once again she got hit with a bad virus and she had to delete all her files and start over with a fresh computer program. i know little to nothing about computers, my mom is worse than me.
    is there a free download that will protect her computer from virus, or does she have to pay for one. if you know of a good one please respond.
    thanks,
    steve balistreri
     
  2. pullbangloss

    pullbangloss Active Member

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    AVG. It's great and it's free. Do a search for it on Google and you should be all set.

    I've used it on my last two computers with success.

    Hope that helps.

    Matt Krizinski
     
  3. Charles.F.Phillips

    Charles.F.Phillips TS Member

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    Matt's right - AVG is the way to go. Look for AVG 8.5 Free. The 9.0 version is shareware and you'll be expected to pay for it after the 30 day trial period.

    R/s,<br />
    Charlie
     
  4. senior smoke

    senior smoke Well-Known Member

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    tHANKS,
    STEVE
     
  5. mixer

    mixer Well-Known Member

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    She's probably getting virus's because she's opening every link she get's in emails. You'll have to train her not to do that and to delete emails before she opens them where she doesn't know the sender.


    Eric
     
  6. Quack Shot

    Quack Shot Active Member

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    I would recommend Avast Antivirus (free for home users with registration) and Comodo set up as a firewall only. You should scan the system first with Malwarebytes (free version) and SuperAntiSpyware (also free). It sounds like whatever you have been using is missing something. Update Avast and schedule a boot time scan, making sure you have the scanner set to the highest setting. You can also do a scan from the command line in safe mode using Sabre Rescue, using the deep_scan.bat file to start the scan. SuperAntiSpyware can be left on and scanning in real time for malware.
     
  7. T.B. Sheets

    T.B. Sheets TS Member

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    Steve, you can get AVG 9.0 free. You just have to look a look a little harder on their website. They do hide it, but it is there.
     
  8. KenC

    KenC Member

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    Doesn't sound like the OP's mom's computer is protected by anti-virus software. I think the one he mentioned had to do w/advertisements(spyware), NOT viruses.

    T. B. is correct. AVG 9.0 is free. That's the one I'm on & it blocks viruses AND spyware.
     
  9. capvan

    capvan Active Member

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    Not trying to be a wiseguy, but if you truly want to solve your mother's problem, switch to a Mac. It'll do everything she could ever want and there are NO viruses. I've worked with Macs since 1990 and have NEVER had to deal with a virus problem. I work every day with both Macs and PC's and the Mac is, by far, a lot friendlier platform to work with. She'll have it dancing within the first day.

    I'll gladly answer any other questions...

    Bruce
    kb1iix@arrl.net
     
  10. Quack Shot

    Quack Shot Active Member

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    capvan

    If you actually think there are no vulnerabilities in the latest Mac OS, you are sadly mistaken. That is exactly the kind of thinking that gets people into trouble. No matter WHAT OS you use, you need to be careful and take precautions. There is a false sense of security with many Mac users that really isn't warranted. There ARE viruses and malware directed at the Mac OS. Let your guard down and they will find you.
     
  11. fritzi93

    fritzi93 TS Member

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    I agree with Quack Shot in all particulars, and would add just one more thing: SpywareBlaster (free). Basically works as a blacklist that will not allow the listed badware to install. Currently almost 13 thousand entries in the database.

    I was reading the other day about the 27th anniversary of the first "in the wild" computer virus. Guess which operating system was the target? Apple II (Apple DOS 3.3 operating system), and it was a boot sector virus, spread via floppy discs.

    The above did no real damage, being a prank, essentially.

    In 1983, Fred Cohen at Southern Cal demonstrated a proof-of-concept virus and within five minutes had taken over a main-frame running Unix. In case you hadn't guessed, since 1997 *ALL* permutations of the Apple OSX operating system are based on the Unix kernel. It's no more "safe" or "invulnerable" than any other OS. That critter doesn't exist.

    The only advantage the Mac has is...wait for it...it's a smaller target. Much smaller.
     
  12. senior smoke

    senior smoke Well-Known Member

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    thank you for your help and suggestions. lot of it went over my head, but i will show the computer guy what you all said. a relative is coming over and supposely he knows computers.
    thanks,
    steve balistreri
     
  13. Allen-MX8

    Allen-MX8 Member

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    Most, if not all, of the above responses are good.

    However, I have used Norton Anti-Virus (of course I have to pay for it) for nearly 10 years with no problems.

    I still think the old addage "you get what you pay for" applys to this situation.

    Anyway, Norton has been great for me. Good luck.

    Allen
     
  14. Quack Shot

    Quack Shot Active Member

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    Allen-MX8

    I just LOVE Norton AV. It keeps me busy, since I do this stuff on my clients' systems all the time. I had several systems that were using the latest and greatest Norton packages that were severely compromised so far this week alone. It seems that the bugs get smarter and target the more "popular" bloatware suites like Norton. They aren't the only ones, but I've seen a couple of the free programs outperform some of the more popular security suites. Ask a Computer Pro what they actually use on their own systems, not what they want to sell you. Once it gets in, it's an art to get rid of it. If a system is badly compromised, you can't really trust that it's 100% clean ever again. Some of the worst are backdoors and rootkits. The best strategy is a good firewall, a decent AV program, and some decent defense against malware/spyware. If something real bad gets in, sometimes it's better to wipe the drive and start over with a clean install. Backups are also VERY important. Also keep EVERYTHING Updated!

    Some of the packages will slow a system down to a crawl, especially if your system isn't the latest and greatest. The strategies I mentioned in my first post have done a pretty good job of getting rid of most of the junk AND they are FREE! That's exactly what Steve had asked for. Something that work's for free. Of course you may get nagged to upgrade to the "pay" versions on occasion, but it's a minor nuisance.

    There are some decent online scans available, but they are not really the best route at all times. Some will actually clean what they find, and others are just designed to scan and get you to buy the program. One of the more popular online scanners would be TrendMicro's Housecall.

    Another great tool is called Decrapifier. That's for real. It will get rid of most of the preinstalled garbage that the new systems come with and even do a good job of ridding an older system of other unwanted crapware.

    I don't believe in registry cleaners and drive or system utility suites. They just make money for the people that sell them.

    Some common sense and safe surfing habits can go a long way as well.
     
  15. 221

    221 Banned User Banned TS Supporters

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    I have less computer problems without virus software running....Go figure.....I think they are a magnet.
     
  16. ysr_racer

    ysr_racer Active Member

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    Tell her to stay off the porn sites :)

    They're loaded with spyware & viruses.
     
  17. Allen-MX8

    Allen-MX8 Member

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    Thanks "Quack Shot"! I appreciate your comments.

    I do run the Super Anti-spyware (the free one) weekly as well as do the full scan weekly with the Norton.

    And of course I do backups regularly either to an external hard drive, another computer or flash drives.

    My desk top comuter has 2gb RAM and about 300gb hard drive.

    As you indicated the first poster wanted some free software. I spend a little more because I think it is worth it.

    Thanks again, Allen
     
  18. 221

    221 Banned User Banned TS Supporters

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    With my spyware, when I run it, it always finds things......Now if I clear my browsers history,,,,,it finds nothing.....Me thinks if I keep my browsers history clean.... the spyware would be unnecessary.

    We have not had any virus problems for years.
     
  19. The Rock

    The Rock Active Member

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    Spy ware and anit-virus are two different animals.

    Norton's corporate version is updated continually for free and no yearly dues.
    While it catches all of the virus and deletes most the ones it can't delete it quarantines until it gets the update to delete it.

    I run spy bot and windows defender also but Norton is the main program.

    Rock

    Jim
     
  20. rbmtrap

    rbmtrap Member

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    AVG 9.0 - the free version, and they do make it hard to find the free version, but it's there and great. Been using AMG free on a variety of platforms for years. Norton is expensive, soaks up a LOT of system resources and IMO, does't work as well.

    Macs are virus free because they are so rarely used in sensitive or important commercial applications, and by comparison there are very few of them. If you wanted to cause trouble, why waste your time on students and artists when you can really screw important stuff up? And has been pointed out, Mac's are 3-4 times as expensive for what you get, and you are very limited when it comes to adding extra hardware or going outside the Apple world.

    Best solution would be to upgrade the operating system to Windows 7 ($120) and then add AVG free. Both Vista and W7 much improved over earlier O/S's for anti virus. If not, just AVG. And do run Spybot occasionally too, don't forget to update it each time before you use.

    And yea, tell her to stay off the porn sites:)...
     
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