1. Attention: We have put together a thread with tips and a tutorial video to help with using the new software. Please take a moment to check out the thread here: Trapshooters.com Tutorial & Help Video.
    Dismiss Notice

excellent customer service at radians

Discussion in 'Shooting Related Threads' started by quartering, Dec 21, 2011.

Thread Status:
Not open for further replies.
  1. quartering

    quartering Active Member

    Joined:
    Mar 15, 2007
    Messages:
    1,440
    i had a minor problem with one of their products and thought they would like to know about it. the next thing i knew, joshua in customer service had sent me a replacement via fedex next day! excellent service, excellent products, excellent people. thanks and merry christmas!
     
  2. wayneo

    wayneo Active Member

    Joined:
    Jan 29, 1998
    Messages:
    3,002
    About once a year I order two dozen safety glasses from them. Last spring I sent in my normal order and after 4 or 5 days I got a call from them saying they were back-ordered. They lady ask me if I would like to wait or take some upgraded glasses for the same price. I told her give me the upgrades, she said she would send them next day air, and was sorry for the delay.

    BTW, the tinted safety glasses I buy cost about $2.50 apiece by the dozen with shipping. Lowes sells the same glasses for $10.00.

    Wayne
     
Thread Status:
Not open for further replies.