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Customer Service

Discussion in 'Shooting Related Threads' started by Shooting Coach, Oct 10, 2012.

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  1. Shooting Coach

    Shooting Coach Well-Known Member

    Joined:
    Sep 14, 2006
    Messages:
    8,352
    Location:
    Nashville Tn
    I am on my THIRD Super Rockchucker press. The ram wore on the first two. I load a lot of precision ammo. They have sent me two new presses over the years, replaced the second one after I wore it out.

    I bought the first one in the 60's.
     
  2. MDMike

    MDMike Well-Known Member

    Joined:
    Nov 30, 2011
    Messages:
    1,239
    Their customer service is second to none. I called the other week and ordered a clutch assembly for a 4X4 auto and a cap for a Uniflo powder measure. I went to give them my credit card number and was told "no charge". I have also had great service from Hornady/Pacific. I called Hornady for a pan for an old Pacific "M" scale and they sent it to me, no charge. Now if I could just find a car dealer.....
     
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