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Computer Question

Discussion in 'Uncategorized Threads' started by Quack Shot, Apr 14, 2007.

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  1. Quack Shot

    Quack Shot Active Member

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    Looks like some Malware. You should NEVER disable your firewalls. Check the above link for some hints. You will most likely have to disable your system restore while cleaning it. One caveat is that you will not be able to restore your system to a previous state if you do. Get a good antivirus program and have at it. There are some online scanners and some may actually clean your system too. Look Here: http://www.msnbc.msn.com/id/17805225/

    I have used Trend Micro's online scanners and they have a few tools available like CWS Shredder and "HiJackThis". Be careful when/if using the HiJackThis program. One wrong selection could cause your system to become unbootable.

    I would also try the Microsoft Malware Removal tool on the update site, if you have not run that yet. Another tool is AdAware, not mentioned in the above links.

    Good luck!
     
  2. nick54

    nick54 TS Member

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    I think Quack Shot's right on, malicious software. Check out this link it should lead to a resolution.
     
  3. flybyknight

    flybyknight Member

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    I had the same problem. Also, if you look, the spyware Doctor program is out of the Ukraine, and is suspect. You can google the Pest Control progam and get a fix. It is a very nasty virus.
     
  4. SShooterZ

    SShooterZ Member

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    For spyware, I use Lavasoft's Ad Aware. Its free, with free updates and its quick and accurate. Only runs when you want it too. If there is a process running that it can't delete, it will delete it on the reboot.

    I also have a hardware firewall that does stateful packet inspection. Much more reliable and effective than any software based firewall (Windows included). Sonicwall and Cisco are probably my favorites. WatchGuard isn't too bad either.

    Oh, and stay off those porn sites! LOL
     
  5. jimsw

    jimsw Member

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    Had the same problem last week. Solved it with PC Tools Spyware Doctor. The most dangerous thing about some of those malware things is if you respond to the phoney offers for fixes. Spyware Doctor cleaned the problem quickly. Good Luck.
     
  6. X Trap 2

    X Trap 2 TS Member

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  7. Quack Shot

    Quack Shot Active Member

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    Walenda,

    You would probably only have needed to allow TaxCut to access the internet through some settings in your firewall program, rather than disabling the firewall. Some firewalls will ask permission to allow access when the program first tries such access. Some will just block them in silence. You also may have had trouble due to the Malware you had on your system. It may have been there for some time and dumped it's payload when you disabled your firewall. The one you described may have required you to allow it to install itself. I don't think it's a problem with TaxCut. I know of many people that have used it without any trouble. I have had many more issues with TurboTax. A few years ago, their registration/activation scheme wrote information between the sectors on my hard drive. To make a long story short, it crashed and caused me to lose a lot of time recovering the system. There were many other people that had these issues too. Not even so much as an apology from them.
     
  8. Quack Shot

    Quack Shot Active Member

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    Walenda,

    They create the need by sabotage and then extort money for the fix, from the victim. Sounds like illegal activity to me. I sure would not want to give them any personal information or credit card numbers!

    I hope you got it fixed. Some of these bugs can be pretty stubborn. It's a royal pain when something like this happens on the eve of a tax deadline.
     
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