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Computer problem. . . Need help!

Discussion in 'Off Topic Threads' started by Onceabum, Jan 15, 2012.

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  1. Onceabum

    Onceabum TS Member

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    We are having trouble with our home network. We have two computers and printers hooked up to a wireless network. Our granddaughter was here over Christmas and used her laptop. She got on our network and it stopped working. Ever since then we have been having trouble. It will work then it won’t…off and on in a continuing cycle. Could it be the cable modem or the router? Any ideas or suggestions as to what we should do about it?

    BB
     
  2. NMULTRARUNNER55

    NMULTRARUNNER55 Member

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    Anytime we have a problem with our wireless we unplug the modem and wait 10-15 minutes. That's done the trick so far.

    Good luck!

    Steve
     
  3. hmb

    hmb Well-Known Member

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    If the above doesn' work use a system restore. Pick a date just prior to when the grand daughter was there. HMB
     
  4. HSLDS

    HSLDS Well-Known Member

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    Location:
    S-E PA
    No need for a 'system restore' - that is for the computer, not the wireless base station.

    Do you have security turned on on the wireless network, or not??

    I think the best place to start is to re-set the wireless base.

    Typically there will be a small hole (think end of paper clip) or small button on the back of the unit - it may be labeled 're-set' or not, but it is obvious - depress this for 15 seconds. This will return the unit to 'factory settings.' This typically means no security for the wireless network. If you live in an isolated area this is not a big deal, but in neighborhoods it should be on.

    Can you tell me the make and model of the unit?? From there we can walk you through setting things up as they were.

    Who provides your internet service - and what form?? - DSL, cable, FiOS??

    David D
     
  5. Onceabum

    Onceabum TS Member

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    Tried all things listed above and didn't seem to help. Picked up a new router today and it's working again, for now anyway. Thanks a lot for your suggestions and they probably would have worked but the old router had some age on it and was a cheap one to boot. Shoot well.

    BB
     
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