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Blaser customer service

Discussion in 'Shooting Related Threads' started by bigeoj, Mar 8, 2013.

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  1. bigeoj

    bigeoj Member

    Joined:
    Oct 11, 2010
    Messages:
    355
    I've seen threads related to customer service here lately so I thought I'd relate mine with Blaser USA. I took a trip to see relatives in Pittsburgh,PA the middle of last month. Took my Supertrap combo in case I could talk my brother-in-law into breaking some targets. When I returned a few days later and opened my case I noticed that the barrel divider had broken. Well I thought I would have to find a new case to buy. A friend who owns the same brand suggested I call Blaser and just let them know what happened, you never know. I called and spoke with Ken and much to my surprise he said send the old case back and they would replace it. WOW didn't expect that. It arrived today! THANK YOU BLASER USA Joe Stewart
     
  2. dave-320c

    dave-320c Well-Known Member

    Joined:
    Jul 26, 2007
    Messages:
    1,323
    Blaser warranty service is first class.

    Ten year warranty, transferrable, no questions asked.

    Not knocking P or K.

    Blaser is a keepter

    Dave
     
  3. goose2

    goose2 Well-Known Member

    Joined:
    Feb 20, 2007
    Messages:
    2,037
    That is good customer service but if they wouldn't use those cheap ass plastic cases it mite not of broke.
     
  4. dls guide

    dls guide Member

    Joined:
    May 12, 2008
    Messages:
    284
    I am on my second Blaser combo case and it is starting to fall apart too. It is a shame that for such a nice gun that the cases suck so bad. Take care of that one because they probably won't do it again.
     
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