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Giacomo's Contact

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Giacomo's Contact

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Posted By	Posted Date/Time
rhymeswithorange	02-May-12 - 01:59 PM ET
Mike Battista	02-May-12 - 02:06 PM ET
rhymeswithorange	02-May-12 - 02:09 PM ET
Ray Collins	02-May-12 - 03:44 PM ET
john g.	02-May-12 - 04:02 PM ET
Ray Collins	02-May-12 - 04:26 PM ET
C-Money	02-May-12 - 04:54 PM ET
bigbore	02-May-12 - 04:59 PM ET
ONEDOLLARBILL	02-May-12 - 05:14 PM ET
sernv99	02-May-12 - 06:12 PM ET
bigfoot shooter	02-May-12 - 10:31 PM ET
Allen-MX8	02-May-12 - 11:43 PM ET
rhymeswithorange	03-May-12 - 10:36 AM ET
rhymeswithorange	03-May-12 - 10:43 AM ET
buckshot	03-May-12 - 04:16 PM ET
Landshark	03-May-12 - 09:48 PM ET
Old One Eye	04-May-12 - 05:20 PM ET
Landshark	05-May-12 - 01:26 AM ET
billyboy07208	06-May-12 - 09:51 AM ET
Landshark	06-May-12 - 12:02 PM ET
Ray Collins	07-May-12 - 04:18 AM ET
CrazyQuail	07-May-12 - 09:18 AM ET
rhymeswithorange	07-May-12 - 09:59 AM ET
MIA	07-May-12 - 11:22 AM ET
Hogsan	07-May-12 - 12:05 PM ET
john g.	07-May-12 - 01:38 PM ET
Allen-MX8	07-May-12 - 10:29 PM ET
MOP	07-May-12 - 10:32 PM ET
zinger	07-May-12 - 10:39 PM ET
rhymeswithorange	08-May-12 - 06:18 AM ET
Jake 84	08-May-12 - 01:29 PM ET
zinger	10-May-12 - 01:08 PM ET
rhymeswithorange	16-May-12 - 09:52 AM ET

Subject: Giacomo's Contact
From: rhymeswithorange
Email:
Date: Wed, May 02, 2012 - 01:59 PM ET
Website Address:

Anybody having any luck contacting Giacomos? A week and a half of emails unanswered, they had been writing back same day. Phone call gets message to call back later or busy signal. Just curious.
Thanks
Dave Eberhart

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Subject: Giacomo's Contact
From: Mike Battista
Email: miklbatt@gte.net
Date: Wed, May 02, 2012 - 02:06 PM ET
Website Address: http://www.silverdollarfirearms.com

I talked to Danny yesterday about a stock set. Mike Battista

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Subject: Giacomo's Contact
From: rhymeswithorange
Email:
Date: Wed, May 02, 2012 - 02:09 PM ET
Website Address:

perfect, thank you

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Subject: Giacomo's Contact
From: Ray Collins
Email:
Date: Wed, May 02, 2012 - 03:44 PM ET
Website Address:

I am having the same experience with Giacomo's. Is there a problem?
Doc

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Subject: Giacomo's Contact
From: john g.
Email:
Date: Wed, May 02, 2012 - 04:02 PM ET
Website Address:

I called to get update on repair. Was told that they are back logged do to the shoots they were at and the work coming in.
I found if I called between 10:30AM AND 2:00PM that I got through.
john g.

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Subject: Giacomo's Contact
From: Ray Collins
Email:
Date: Wed, May 02, 2012 - 04:26 PM ET
Website Address:

Thanks John. I left a deposit on a Perazzi at the Southern Grand and wanted the status. I will try in the morning...
Doc

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Subject: Giacomo's Contact
From: C-Money
Email:
Date: Wed, May 02, 2012 - 04:54 PM ET
Website Address:

I sent an e-mail 3 weeks ago and did not get a reply. Giacomo's does quality work, good to to business with.

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Subject: Giacomo's Contact
From: bigbore
Email:
Date: Wed, May 02, 2012 - 04:59 PM ET
Website Address:

Message Deleted

Subject: Giacomo's Contact
From: ONEDOLLARBILL
Email:
Date: Wed, May 02, 2012 - 05:14 PM ET
Website Address:

I just talked to Dan Last week and Ive never had a hard time talking to at least Tammy try try try again

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Subject: Giacomo's Contact
From: sernv99
Email:
Date: Wed, May 02, 2012 - 06:12 PM ET
Website Address:

Back in Feb. and March, Dan and his crew were working 7 days a week so given that it's only him and a couple other guys working and the amount of work/orders they get in, it may take a while to get a reply back...it's worth the wait

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Subject: Giacomo's Contact
From: bigfoot shooter
Email:
Date: Wed, May 02, 2012 - 10:31 PM ET
Website Address: http://www.trapshooters.com

Stopped in Monday to pick up my stock talked to Danny a few min. They are back logged.

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Subject: Giacomo's Contact
From: Allen-MX8
Email:
Date: Wed, May 02, 2012 - 11:43 PM ET
Website Address:

Yes, it is worth the wait. They do good quality work.
Allen

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Subject: Giacomo's Contact
From: rhymeswithorange
Email:
Date: Thu, May 03, 2012 - 10:36 AM ET
Website Address:

Still nothing, phone not picked up, emails unanswered.
Dave Eberhart

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Subject: Giacomo's Contact
From: rhymeswithorange
Email:
Date: Thu, May 03, 2012 - 10:43 AM ET
Website Address:

Got through, they were very pleasant. Gun is being wrapped up. Thanks for the feedback.
Dave

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Subject: Giacomo's Contact
From: buckshot
Email:
Date: Thu, May 03, 2012 - 04:16 PM ET
Website Address:

up for Mannie

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Subject: Giacomo's Contact
From: Landshark
Email:
Date: Thu, May 03, 2012 - 09:48 PM ET
Website Address:

Just got a new to me TM-1 that needs to have the receiver re-blued. I'd like for them to go through the receiver as well. Tried calling several times and all I got was a busy signal.
I always heard that Giacamo was the only one to send a P gun too, but it sounds like very long wait to get a gun back.
Anybody else work on P guns (reblue and internals) as good as Giacamo without the wait?

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Subject: Giacomo's Contact
From: Old One Eye
Email:
Date: Fri, May 04, 2012 - 05:20 PM ET
Website Address:

I would plate a TM1 before blueing it only wears off again from carrying a good coating will last 10 times longer. Giacamo is retired it should say Dannys it is not the same anymore.

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Subject: Giacomo's Contact
From: Landshark
Email:
Date: Sat, May 05, 2012 - 01:26 AM ET
Website Address:

Thinking of having Doug's aka Gun Dr do the work.

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Subject: Giacomo's Contact
From: billyboy07208
Email:
Date: Sun, May 06, 2012 - 09:51 AM ET
Website Address:

Doug will hook you up.

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Subject: Giacomo's Contact
From: Landshark
Email:
Date: Sun, May 06, 2012 - 12:02 PM ET
Website Address:

Thanks Billy I'll contact him next week.

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Subject: Giacomo's Contact
From: Ray Collins
Email:
Date: Mon, May 07, 2012 - 04:18 AM ET
Website Address:

Dan contacted me and all is well. He is short-handed and working through a large backlog.
Doc

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Subject: Giacomo's Contact
From: CrazyQuail
Email: Bonitobar@gmail.com
Date: Mon, May 07, 2012 - 09:18 AM ET
Website Address:

Did Dan call you or Tammy? I been working with them a while and it seems Tammy is the front door person and that might be fine when dropping something off but Dan should still follow up and I have not seen that in the last year. Your front door person should know about your business, and not just be a pitbull.
Dan does awesome work but the customer experience is starting to tarnish. Change is about change and it's all about how you incorporate it.
CQ

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Subject: Giacomo's Contact
From: rhymeswithorange
Email:
Date: Mon, May 07, 2012 - 09:59 AM ET
Website Address:

I don't get it, they were very responsive and then nothing. Couldn't even leave a message on their phone. I'm sure the work is excellent and the price is reasonable but I am well past the date the gun was supposed to be finished. I don't need my hand held, but would like to know what is going on.
Dave Eberhart

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Subject: Giacomo's Contact
From: MIA
Email:
Date: Mon, May 07, 2012 - 11:22 AM ET
Website Address:

You guys are experiencing a change in market conditions. Guys that have not been shooting are a tad more flush and intending on shooting more this year. So they are having the experts go over their equipment in preparation. Giacomo is busy, Braker is busy, Crenwelge is busy. All 3 do excellent work.

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Subject: Giacomo's Contact
From: Hogsan
Email:
Date: Mon, May 07, 2012 - 12:05 PM ET
Website Address:

Sent an MX-8 in early Spring for type upgrade. Talked to Tammy the first of April and Daniela about a week ago and both relayed the status of the work and the fact that since Flordia that Dan,Doug and everyone at Giacomo's are working overtime to catch up. Yes sometimes it takes several calls to get through but all of the work on my Perazzis has been exactly what I expect.
Jim O

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Subject: Giacomo's Contact
From: john g.
Email:
Date: Mon, May 07, 2012 - 01:38 PM ET
Website Address:

Just got my TM-! back
Sent it in on 3-29-12 got it back 5-7-12 just over 5 weeks. Not bad for going through the gun and fitting extra barrel I bought form them. I understand that one of the crew was not working due to health lately. We should all understand what this can do to the flow of orders.
I am happy with the work. Thanks Dan and Crew
John G.

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Subject: Giacomo's Contact
From: Allen-MX8
Email:
Date: Mon, May 07, 2012 - 10:29 PM ET
Website Address:

I sent a trigger group from my MX-8 last year to have a broken hammer replaced and a general tune up at the same time. It only took slightly over 2 months for me to get it back from the time I sent it to them.
Work was excellent and Tammy in the office was very helpful.
Allen

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Subject: Giacomo's Contact
From: MOP
Email:
Date: Mon, May 07, 2012 - 10:32 PM ET
Website Address:

Only two months?

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Subject: Giacomo's Contact
From: zinger
Email:
Date: Mon, May 07, 2012 - 10:39 PM ET
Website Address:

Geez Dave, you say all is good on Thursday when you talked to them and here it is Monday and you're bitching again? Did you specify overnight delivery? I don't get it....everyone has told you that they are swamped!

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Subject: Giacomo's Contact
From: rhymeswithorange
Email:
Date: Tue, May 08, 2012 - 06:18 AM ET
Website Address:

Thanks for the feedback Kim.
Dave Eberhart

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Subject: Giacomo's Contact
From: Jake 84
Email: mpjra@yahoo.com
Date: Tue, May 08, 2012 - 01:29 PM ET
Website Address:

Jim White @swsupply just overhauled my TM1 andid excellent job. I highly recommend him

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Subject: Giacomo's Contact
From: zinger
Email:
Date: Thu, May 10, 2012 - 01:08 PM ET
Website Address:

Talked to Dan yesterday as I am anxiously waiting for my gun too. Turns out they are worse than swamped. Tammy, their secretary has been out on medical leave and will be for months. Which means Dan can't answer phone and work on guns at the same time! Daniela comes in later in the morning to take care of the phone/paperwork etc. Plus, he's got to get ready to do shoots. it'll be worth the wait to have my gun done right.

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Subject: Giacomo's Contact
From: rhymeswithorange
Email:
Date: Wed, May 16, 2012 - 09:52 AM ET
Website Address:

Well, to be fair, I got my gun back Monday and they did a phenomenal job on it plus some compensation for having it so long.
Dave Eberhart

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